Privacy Policy & Terms
Effective Date: March 10, 2026
At Planted Life Coaching, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase coaching services, or participate in our programs.
1. Information We Collect
We may collect personal information that you voluntarily provide when you:
Register for coaching sessions or workshops
Purchase coaching packages or event tickets
Subscribe to emails or newsletters
Contact us through forms on our website
This information may include:
Name
Email address
Phone number
Billing information
Any personal information you choose to share during coaching sessions or written communications
Payment information is processed through secure third-party payment processors and is not stored on our servers.
2. How We Use Your Information
We use the information we collect to:
Schedule and deliver coaching sessions or workshops
Process payments and transactions
Communicate with you regarding services, updates, or support
Send newsletters or promotional content (if you have opted in)
Improve our services and customer experience
Meet legal and regulatory requirements
3. Coaching Confidentiality
Information shared during coaching sessions is treated with respect and confidentiality. However, coaching is not therapy, and confidentiality may be limited in circumstances where disclosure is required by law or necessary to prevent harm.
Group workshops involve multiple participants, and while we encourage confidentiality among attendees, we cannot guarantee that other participants will maintain confidentiality.
4. Third-Party Services
We may use trusted third-party services to operate our business, such as:
Payment processors
Email marketing platforms
Video conferencing platforms (e.g., Zoom)
Website hosting services
These providers may have access to your information only to perform services on our behalf and are required to protect your information.
5. Cookies and Website Analytics
Our website may use cookies or similar technologies to enhance user experience and collect basic analytics data such as:
Website traffic
Pages visited
Time spent on pages
This information helps us improve the functionality and content of our website.
6. Data Security
We take reasonable administrative and technical measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of internet transmission or electronic storage is completely secure.
7. Your Rights
In accordance with applicable privacy laws, including Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:
Request access to your personal information
Request corrections to inaccurate information
Withdraw consent for communications at any time
To make a request, please contact us using the information below.
8. Retention of Information
We retain personal information only as long as necessary to provide services, comply with legal obligations, and resolve disputes.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
10. Contact Information
If you have any questions about this Privacy Policy or how your information is handled, please contact:
Planted Life Coaching
Jennifer Mann
coach.jennifermann@gmail.com
www.plantedlifecoaching.com
Terms & Conditions
Effective Date: March 10, 2026
Welcome to Planted Life Coaching. By accessing this website or purchasing coaching services, you agree to the following Terms and Conditions.
1. Coaching Services
Planted Life Coaching provides personal development and empowerment coaching services through one-on-one coaching sessions, group workshops, and educational programs.
Coaching is designed to support personal growth, awareness, and forward movement. Coaching is not therapy, counseling, medical treatment, or financial advice.
2. Client Responsibility
Clients understand that coaching is a collaborative process and results depend on personal effort, commitment, and individual circumstances.
By participating in coaching services, you acknowledge that you are fully responsible for your own decisions, actions, and results.
3. Payment and Fees
Payment is required prior to the start of coaching sessions, workshops, or programs unless otherwise agreed upon.
Prices for services are listed on the website or provided during registration and may change at any time.
4. Cancellation and Rescheduling
For one-on-one coaching sessions:
Clients must provide at least 24 hours notice to cancel or reschedule a session.
Sessions cancelled with less than 24 hours notice may be forfeited.
For workshops or events:
Refund policies will be stated at the time of registration.
Some workshops or events may be non-refundable due to limited seating.
5. Confidentiality
Planted Life Coaching respects client privacy and treats information shared in coaching sessions with discretion.
However, confidentiality cannot be guaranteed in group workshops, and participants are encouraged to respect the privacy of others.
Confidentiality may be limited if disclosure is required by law or if there is concern of harm to oneself or others.
6. Intellectual Property
All materials provided through Planted Life Coaching, including worksheets, recordings, course materials, and written content, are the intellectual property of Planted Life Coaching.
These materials may not be copied, distributed, reproduced, or shared without written permission.
7. Technology and Online Sessions
Many coaching services are delivered online through video conferencing platforms such as Zoom.
Planted Life Coaching is not responsible for interruptions caused by internet service providers, technology failures, or third-party platforms.
8. Limitation of Liability
Planted Life Coaching makes no guarantees regarding outcomes or results from coaching services.
By participating in coaching services, you agree that Planted Life Coaching shall not be held liable for any decisions, actions, or outcomes resulting from coaching conversations or programs.
9. Changes to Terms
Planted Life Coaching reserves the right to update or modify these Terms and Conditions at any time. Updates will be posted on this page with a revised effective date.
10. Contact Information
For questions regarding these Terms and Conditions, please contact:
Planted Life Coaching
Jennifer Mann
coach.jennifermann@gmail.com
www.plantedlifecoaching.com